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Some Labels are Good

crankysocksIn the What Makes the Unseen Censer Cranky category:

I have purchased TWO decants recently that came to me with no labels whatsoever.

Now I don’t mind if someone sends me a decant without a label if they’re doing me a favor. If it’s even a split, I can hack it; hey, I’m getting juice for cost, it’s OK.

But when I have shelled out actual cash in a transaction on eBay, I expect the person doing the selling to treat me like a customer, not a pal. I don’t mind being an informal customer; but even an informal customer deserves to receive a bottle with a freaking label on it. When you receive a bunch of decants and samples often, an unlabeled bottle is the road to insanity: you can very quickly forget where it came from once it’s separated from its envelope, and God help you if you can’t identify it by smell.

(When I make decants to carry around for myself, I always tell myself that I can identify them by smell, it’s OK if I don’t label them. And 9 times out of 10, I can, because it’s a scent that I’m wearing often enough to want a purse bottle of it, which is why I’m decanting it, and I have learned the scent. Sometimes I come across bottles from years ago that I can no longer identify, though, and that is hell.

But these are things I don’t have and have never worn. Therefore, I cannot identify them by smell. And am quite capable of mixing up what is what based on just the scent.

Also, never use roll-ons. They evaporate.)

But I digress. Back to the cranky:

PUT LABELS ON, PEOPLES WHO SELL ON EBAY.

If I have paid you an egregious price per milliliter for some precious juice (or even some not-particularly-precious juice), and you are going to take the trouble to pack it up and send it to me, then by all that is holy stick some sort of a label on it – even scotch tape with some ballpoint pen on it will do, I don’t need anything fancy. If I have to look in my purchase history and try to guess which transaction this return address matches up to, I will be irritated.

I don’t have any high moral road to stand on – I’ve sent people unlabeled samples and decants. I even have two small decants in my box that I canNOT identify but that I know that I made. (Eventually I feel I will be able to identify them, even if only by the color of the juice – one of them’s pink.) But I feel guilty as hell when I don’t label something, and usually at least manage to stick a file folder label with my crap handwriting on the thing – or at least sharpie on the baggie that it’s in! Something. Throw me a crumb.

OK, I’m done now.


Image is ontem – yesterday, by Lau Sew, via Flickr; used under Creative Commons license, some rights reserved.

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5 comments to Some Labels are Good

  • Soo right there with you! I solve it by leaving the scent in the envelope until I figure out which one it’s got to be, but it’s still irritating!

  • I’d be really upset if I had got an unlabeled purchased decant. You should leave a neutral feedback with a complaint about the missng label.

    • Judith

      The thing is, the neutral feedback is such a nuclear bomb response, the way eBay has it set up. And it’s not like they can now do it, since they’ve sent me the item. Usually if they do something like that I contact them and ask if they realize they did it; and usually they feel bad and offer to do something to make up for it. If they don’t, I just leave it – sometimes without leaving feedback at all, which is almost as bad but not quite as catastrophic.

      • Yes, probably you’re right. Usually I’m very nice with sellers: I assume they’re doing their best. For some reason I harbor bad feelings towards people selling decants on eBay. I do not know exactly why. But I hold them to a higher standards, I think: if you want to make profit on something I love, be professional about it. Something like that. It’s irrational, I know.

What do you think?